Returns & Exchanges
At Flock Chicken Chips, we strive for 100% snack satisfaction. Due to the perishable nature of our products, we typically do not accept returns, but we will gladly replace or refund any order that arrives damaged or fails to meet our quality standards.
Inspect Your Shipment
Upon delivery, please examine your Flock Chicken Chips for any signs of transit damage or packaging defects.
Contact Support
If there is an issue with your order, email our team within 7 days of delivery with your order number and a brief description of the problem.
Provide Documentation
To help us improve, please include a clear photo of the damaged product and the outer shipping box in your email.
Resolution
Once reviewed, we will process a replacement shipment or issue a full refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing